‌Effective Date: August 3, 2026‌

Welcome to the privacy policy of UAB Rodeta. At www.rodetapet.com, we are committed to protecting the personal data and privacy of every customer who visits our website, browses our pet accessory products, and places orders with us. As a team of dedicated pet lovers, we hold the same care for your personal information as we do for the safety and well-being of every furry friend that our products are designed for. This policy is created to clearly explain how we collect, use, store, share and protect your personal information when you interact with our e-commerce platform, in full compliance with applicable data protection regulations. We encourage you to read this document carefully to understand our privacy practices.

1. Data Controller Information

The data controller responsible for your personal information under this privacy policy is:

• Full Company Name: UAB Rodeta
• Registered and Operating Address: Raudondvario pl. 101, LT-47184 Kaunas, Lithuania
• Official Contact Email: reezeb@rodetapet.com
• Contact Telephone Number: +(370) 685 43768
• Official Website: www.rodetapet.com

If you have any questions, concerns, or requests related to your personal data processing, you can reach out to us through any of the contact methods listed above at any time.

2. Types of Personal Information We Collect

We only collect necessary information that is relevant to provide you with a smooth, secure, and convenient shopping experience on our pet accessory website. The categories of personal information we may collect include:

2.1 Information You Provide Voluntarily

• ‌Account Registration Information‌: When you create an account on our “My Account” page, we collect your full name, email address, and password. This information allows you to save your shopping preferences, view order history, and enjoy a faster checkout process for future purchases.
• ‌Order and Transaction Information‌: When you proceed to checkout to purchase products such as our dematting tools for dogs, silicone pet grooming mitts, portable dog water bottles, or interactive squeaky plush dog toys, we collect your full shipping address, billing address, telephone number, and payment-related details. We do not store full credit card information on our servers – all sensitive payment data is processed through certified, secure third-party payment processors.
• ‌Communication Information‌: When you contact us through the “Contact Us” page, send an email, or reach out to our customer support team with questions about our products, shipping policies, refund requests, or pet care tips, we collect the content of your messages, your email address, and any additional information you choose to share with us.
• ‌Marketing Preference Information‌: If you sign up to receive our newsletter about fresh new pet gear drops, limited-time promotions for our pet grooming tools and travel accessories, we collect your email address and your preference for receiving such marketing communications.

2.2 Information Collected Automatically When You Visit Our Website

• ‌Device and Technical Information‌: We collect information about the device you use to access our website, including your IP address, browser type and version, operating system, language settings, and the time zone of your device.
• ‌Website Usage Data‌: We automatically record information about your browsing behavior on [www.rodetapet.com], including the pages you visit, the products you view, the links you click, the time and date of your visit, the duration of your stay on each page, and other actions you take on our e-commerce platform.
• ‌Cookie Data‌: We use standard cookie technologies to collect information about your visit. These cookies help us remember your cart contents, keep you logged into your account, understand which parts of our website are most popular for pet owners, and optimize your overall browsing experience. You can adjust your browser settings to refuse cookies at any time, though this may limit some functional features of our website.

3. Purposes for Processing Your Personal Information

We process your personal information only for legitimate, clearly stated purposes that are directly related to operating our pet accessory e-commerce business:

1. ‌Order Fulfillment and Transaction Processing‌: We use your order, shipping, and payment information to process your purchases, confirm your orders, arrange for fast shipping of your selected pet products, handle delivery logistics, and send you order updates and tracking notifications. This ensures that the cozy, durable pet accessories you ordered can be delivered to you accurately and in a timely manner.
2. ‌Website Operation and Optimization‌: The automatically collected usage data helps us maintain the stability and security of [www.rodetapet.com], fix technical bugs, optimize page loading speed, and improve the layout of our product display sections so that you can easily find pet hair brushes, deshedding gloves, portable water bottles, small toys and other items you need for your furry companions.
3. ‌Customer Support and Service‌: Your contact information and message content allow our customer service team to respond to your inquiries, resolve your order issues, assist with return and refund requests according to our Refund and Returns Policy, and provide you with timely after-sales support for all our products.
4. ‌Personalized Shopping Experience‌: With your consent, we may use your browsing and purchase history to recommend pet products that match your interests, such as suggesting long hair pet deshedding gloves if you often view grooming tools for long coat cats and dogs, or reminding you of new travel water bottle arrivals if you frequently shop for outdoor walking accessories for pets.
5. ‌Legal Compliance and Security Protection‌: We process your personal information to comply with applicable legal obligations, prevent fraud, unauthorized access, and other illegal activities that may threaten the security of our website and the legitimate rights of our customers, and protect the safety of your account and transaction data.
6. ‌Marketing Communications‌: If you have explicitly opted in to receive marketing emails, we will send you updates about fresh new pet gear drops, exclusive promotions, pet care tips, and new product launches that align with our brand of creating safe, fun accessories for all breeds and sizes of pets. You can unsubscribe from these marketing emails at any time by clicking the unsubscribe link at the bottom of every marketing message.

4. Sharing of Your Personal Information

We will never sell, rent, or lease your personal information to any third parties for their own marketing purposes without your explicit consent. We may only share your necessary information with the following categories of trusted third parties when it is required to complete the services you have requested:

• ‌Shipping and Logistics Partners‌: We share your shipping name, address, and contact phone number with our selected logistics providers, who are responsible for delivering your ordered pet products to your designated location. All our logistics partners are required to protect your personal information with the same level of security we implement, and they are prohibited from using your information for any purposes other than order delivery.
• ‌Certified Payment Processors‌: We share necessary transaction information with our PCI-compliant payment service providers to complete your payment processing securely. These providers do not retain or use your personal data for any unrelated activities.
• ‌Authorized Service Providers‌: We may work with trusted third-party service vendors who assist us in operating our website, conducting data analysis, sending emails, and optimizing our platform performance. All these vendors are bound by strict data protection agreements that require them to keep your personal information confidential and only process it in accordance with our explicit instructions.
• ‌Legal and Regulatory Authorities‌: We may disclose your personal information if we are required to do so by applicable laws, court orders, or valid government regulatory requests, to protect our legal rights, the security of our business, and the legitimate interests of our customers.

5. Data Retention Period

We will not keep your personal information for longer than it is necessary to fulfill the purposes for which the information was collected:

• For order-related information: We retain your order data, transaction records, and related shipping information for a period of 7 years after your order is completed, to comply with local tax regulations, accounting requirements, and warranty service needs.
• For account information: We will keep your account profile information for as long as you maintain an active account on our website. If you choose to close your account, we will delete your personal account information within 30 days, except for the information we are required to retain by law.
• For marketing preference records: We keep your email marketing consent records until you choose to unsubscribe or request that we delete your contact information from our marketing list.
• For automatically collected website usage data: We retain anonymous browsing and cookie data for a maximum period of 12 months, after which this data is aggregated and anonymized so that it can no longer be linked to any individual user.

6. Your Rights Related to Your Personal Data

Under applicable data protection laws, you have a series of clear rights over your personal information processed by us:

1. ‌Right of Access‌: You can request a copy of all the personal information we hold about you, by submitting a request to our customer support team or accessing the “My Account” section on our website to view your order history, saved contact details, and preference settings.
2. ‌Right to Rectification‌: If you find that any of your personal information stored on our platform is incomplete or inaccurate, you can edit and update your information directly in your account settings, or contact us to correct the errors free of charge.
3. ‌Right to Erasure‌: You have the right to request us to delete all your personal information we hold, under conditions where the information is no longer necessary for the original purposes we collected it for, or when you withdraw your consent to the data processing. We will process your request as soon as possible, subject to the legal data retention requirements we are bound by.
4. ‌Right to Restriction of Processing‌: You can request us to temporarily suspend the processing of your personal information in situations such as when you dispute the accuracy of your data, when our processing is unlawful, or when you no longer need the data but you require us to retain it for legal claims.
5. ‌Right to Data Portability‌: You can request to receive your personal information that you have provided to us, in a structured, commonly used, machine-readable format, or request us to transmit this data directly to another data controller where technically feasible.
6. ‌Right to Object‌: You can object to our processing of your personal information for direct marketing purposes at any time, without providing any specific reason. You can also object to the processing based on our legitimate interests, and we will stop processing your data unless we can demonstrate compelling legitimate grounds that override your rights and freedoms.
7. ‌Right to Withdraw Consent‌: You can withdraw any consent you previously gave us for processing your personal information at any time, by contacting us through our registered contact channels. The withdrawal of consent will not affect the lawfulness of processing that was carried out based on your consent before the withdrawal.

To exercise any of the above rights, you can send your request to our email address reezeb@rodetapet.com. We will respond to your valid request within 30 days. For requests that are excessively repetitive or manifestly unfounded, we may charge a reasonable administrative fee or refuse to process the request.

7. Security Measures for Your Personal Information

At UAB Rodeta, we take the security of your personal information as seriously as we take the safety of the pet products we sell, which are crafted with 100% non-toxic, pet-safe materials with zero harsh chemicals. We have implemented a series of strict technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, destruction, or accidental loss:

• All data transmission between your browser and our website is encrypted using industry-standard SSL (Secure Socket Layer) technology, to ensure that your sensitive information such as checkout details is protected during transmission.
• Our servers are hosted in secure, access-controlled data centers with multi-layer firewalls, regular security patch updates, and 24/7 monitoring to prevent unauthorized intrusion.
• All our team members who have access to user personal data are required to sign strict confidentiality agreements, and they can only access the necessary user information to perform their job duties.
• We conduct regular security audits and staff data protection training to ensure that all our processing activities strictly follow our internal data security rules.

However, please note that no data transmission or storage system can be guaranteed to be 100% secure. If we detect any security breach that poses a high risk to your rights and freedoms, we will notify you and the relevant regulatory authority in accordance with the requirements of applicable laws.

8. Third-Party Links

Our website may contain links to external third-party websites, such as links to our logistics partners, social media platforms, or other related resources. Please be aware that we do not have any control over the privacy policies and practices of these external websites. Once you leave our www.rodetapet.com platform and access a third-party site, the processing of your personal information on that third-party website is governed by their own privacy policy, and we do not assume any responsibility or liability for their data protection measures. We recommend that you review the privacy policy of every website you visit before providing your personal information.

9. Children’s Privacy

Our e-commerce website is designed for general adult customers who purchase pet accessories for their furry friends, and we do not intentionally collect personal information from children under the age of 16. If you believe that we have accidentally collected personal information from a child under 16 without the consent of a parent or guardian, please contact us immediately. We will take all necessary steps to delete that information from our servers as soon as possible.

10. Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our business operations, new regulatory requirements, or updates to our website features. When we make modifications to this policy, we will update the “Effective Date” at the top of this page, and post the revised version on our official www.rodetapet.com website. For major changes that significantly affect your privacy rights, we will also notify you through prominent announcements on our website or via email to your registered contact address. Your continued use of our website and services after the effective date of the updated privacy policy will be regarded as your acknowledgment and acceptance of the revised terms.

11. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, or if you wish to exercise any of your data rights as outlined in this document, please do not hesitate to contact us using the following details:

• Company Name: UAB Rodeta
• Address: Raudondvario pl. 101, LT-47184 Kaunas, Lithuania
• Email: reezeb@rodetapet.com
• Phone: +(370) 685 43768

We are always here to address your privacy-related inquiries and ensure that your personal information is protected in a way that aligns with our core value of caring deeply for every member of our pet-loving community.