‌Effective Date: August 3, 2026‌

Welcome to the official e-commerce platform of UAB Rodeta, accessible at www.rodetapet.com. Owned and operated by a team of dedicated, passionate pet lovers, our website is designed to offer a full range of cozy, durable, 100% non-toxic pet accessories for every furry friend, from gentle grooming tools to leak-proof travel water bottles, cute collars, and interactive plush toys. By accessing, browsing, creating an account on, or making any purchase from this website, you agree to be fully bound by all the terms, conditions, rules, and policies outlined in this Terms of Service agreement. These rules apply to every visitor, registered user, and paying customer of our platform, to ensure a safe, fair, and transparent shopping experience for every member of our pet-loving community. If you do not agree with any part of these Terms of Service, please do not access or use our website services.

1. Platform and Company Information

The service provider for this website is officially registered as:

• Full Legal Name: UAB Rodeta
• Registered Physical Address: Raudondvario pl. 101, LT-47184 Kaunas, Lithuania
• Official Contact Email: reezeb@rodetapet.com
• Customer Support Telephone: +(370) 685 43768
• Official Operating Domain: www.rodetapet.com

Our core mission is to craft pet-safe, zero harsh chemical accessories that fit all dog and cat breeds from tiny toy sizes to large working breeds, at fair affordable prices, with strict quality checks to guarantee long daily use life for every item we sell. All operations on this website comply with applicable Lithuanian national laws, European Union digital commerce regulations, and international consumer protection standards.

2. Eligibility to Use the Service

To register an account, browse our full product catalog, and place orders on [www.rodetapet.com], you must meet the following eligibility requirements:

1. You are at least 18 years of age, or you are a minor with explicit parental or legal guardian consent to use this e-commerce service to make purchases, and your parent or guardian takes full legal responsibility for all your account activities and payments.
2. You have the full legal authority to enter into a binding agreement that holds you responsible for any fees, charges, or other obligations you incur through the use of our platform.
3. You are not located in any region that is subject to international trade sanctions, or prohibited from using e-commerce services under local applicable laws.
4. You have not been previously suspended, banned, or permanently removed from our platform for violating our earlier Terms of Service.

Our website is strictly for personal, non-commercial use by customers purchasing accessories for their own pets, or as gifts for other pet owners. You are not permitted to use this platform to make bulk purchases for the purpose of reselling our products for profit, without obtaining explicit written commercial cooperation permission directly from our UAB Rodeta team. Unauthorized reseller bulk order purchases may be cancelled unilaterally by us at any point, even after initial payment confirmation.

3. User Account Registration and Security

When you create a registered account on our website through the “My Account” section, you agree to provide accurate, complete, and up-to-date personal information, including your full legal name, valid email address, working contact phone number, and correct shipping and billing addresses. You are fully responsible for updating your account settings promptly if any of this information changes later, to ensure we can process your orders and send you order updates, shipping tracking notifications, and after-sales support information correctly.

You are also solely responsible for maintaining the confidentiality of your account login credentials, including your account password. You must not share your account access details with any third parties, and you are fully liable for all activities, purchases, changes to shipping information, and other actions that take place under your account, whether you personally authorized them or not. If you detect any unauthorized access to your account, suspected password leak, or unknown transaction under your account, you must notify our UAB Rodeta customer support team immediately. We will not be liable for any losses that occur due to your failure to secure your account details in a timely manner.

We reserve the full right to suspend, temporarily restrict, or permanently terminate your user account at our sole discretion, without prior notice, if we determine that you have violated these Terms of Service, provided false information, engaged in fraudulent transaction activities, repeatedly abused our return and refund policies, or acted in a way that harms the legitimate interests of our platform or other customers.

4. Product Information, Pricing, and Availability

Every product listed on [www.rodetapet.com] comes with detailed descriptions, high-resolution real product photos, material specifications, size measurement guides, and applicable price tags. All our products are clearly marked to confirm they use 100% non-toxic, pet-safe materials with zero harsh chemicals, with designs made to fit all breeds and sizes of dogs, cats, and other common companion pets. We make every reasonable effort to make sure all product photos and descriptions are 100% accurate to the physical items, but minor visual variations caused by different screen color settings, lighting conditions during product photography, or slight manual production differences are not considered valid defects for return requests.

All product prices displayed on our website are denominated in Euros, and already include applicable local value-added tax rates, unless explicitly stated otherwise on the product page. We reserve the right to adjust product prices at any time, to reflect raw material cost changes, new product launch promotions, seasonal discount activities, or inventory clearance arrangements. The price that applies to your order is the exact price displayed on the product checkout page at the moment you complete your order payment, and subsequent price adjustments will not affect confirmed paid orders.

From time to time, we may run limited-time promotional discount campaigns, issue valid coupon codes for our customers, or offer free gift items with qualifying large orders. All promotion terms, validity period, eligible product ranges, and maximum redemption limits are clearly stated on the corresponding activity page. Coupon codes cannot be combined with other ongoing promotions, cannot be redeemed for cash, and can only be used once per valid customer account unless explicitly noted otherwise.

While our team makes every effort to update real-time inventory status on our website, occasional accidental technical errors may lead to the situation where an item you successfully paid for is out of stock or no longer available. If this situation occurs, our customer support team will contact you within 3 working days after your order is placed, to offer you the options of waiting for the next product restock period, exchanging the out of stock item for another similar-value pet accessory from our catalog, or getting a full 100% refund for the out of stock product amount back to your original payment method. We will never arbitrarily cancel your paid order without notifying you and providing you with reasonable resolution options.

5. Order Processing and Payment Terms

When you click the “Confirm Order” button during the checkout process, you submit a formal legally binding purchase request for the products in your shopping cart. After we verify your payment is successfully processed, we will send you an official order confirmation email to your registered email address, which marks that a formal sales contract is established between you and UAB Rodeta.

All payments on our platform are processed through our certified, PCI-compliant third-party payment service providers, which support all major international credit and debit cards, common secure digital wallet services, and other widely used legal payment methods. We do not store full sensitive credit card or payment card data on our own local servers at any time, to fully protect your payment information security. You confirm that you hold the full legal right to use the selected payment method for your order, and there are no insufficient fund issues, fraud flags, or restrictions that will block the successful completion of the transaction.

We reserve the right to reject any order at our sole discretion, for scenarios including but not limited to: the product you ordered is marked as mispriced due to an accidental website system error, your shipping address is located in a region we do not currently support shipping to, our internal fraud detection system marks your order as high risk of unauthorized transaction or payment fraud, or you have a history of abusive behavior that violates our previous Terms of Service. If we reject your already paid order, we will process a full refund for you within 3 working days, and notify you of the exact reason for the order rejection via email.

6. Intellectual Property Rights

All content published on [www.rodetapet.com], including but not limited to all website page layout designs, original product photos, product description text, brand logos, graphic elements, website source code, video demonstration content for our grooming tools and pet toys, newsletter copy, and all other original platform content, is the exclusive intellectual property of UAB Rodeta. These works are protected by international copyright law, trademark regulations, and other applicable intellectual property treaties.

You are strictly prohibited from copying, reproducing, modifying, distributing, publicly displaying, republishing, uploading to third-party platforms, or using any of our original website content for any commercial or non-personal use, without first obtaining explicit written permission from the authorized representative of UAB Rodeta. You may not frame any part of our website on another external third-party platform, or embed our product photos or descriptions on other e-commerce storefronts for resale purposes. Any unauthorized infringement of our intellectual property rights will constitute a serious breach of these Terms of Service, and we reserve the right to pursue full legal compensation and remedies against the infringing party to the maximum extent permitted by applicable laws.

You may not register for any domain names, social media accounts, business brands, or search engine ad keywords that include the “Rodeta” brand name or any similar confusing variations that will mislead other pet owners into thinking the third-party platform has an official partnership with our UAB Rodeta brand. All brand rights related to our company and website are fully reserved by us.

7. User Conduct Rules

When you access our website and use our service, you agree that you will not perform any of the following prohibited activities:

1. Upload, send, or spread any malicious software, virus, worm, trojan horse, or other harmful code that will damage our website server, disrupt normal platform operation, or steal other users’ personal information.
2. Attempt to hack, unauthorized access to our server backend, break through our website security protection, or scrape our product data and customer information using automated crawler tools without our explicit written permission.
3. Post any false, defamatory, offensive, discriminatory, or illegal content in our product review sections, comment areas, or send harassing, threatening, or abusive messages to our customer support team.
4. Make false claims, fake defect reports, or repeatedly submit fraudulent refund requests to get products for free or obtain improper financial benefits, which will violate our previously published Refund and Returns Policy.
5. Use our platform for any illegal activities that violate local, national, or international laws, including but not limited to money laundering, fraudulent payment, or purchasing pet accessories to use for animal harm or abuse.
6. Interfere with the normal operation of our website, send excessive fake traffic to our platform, or disrupt the normal shopping experience of other registered users and customers.

If we detect that you have violated any of these user conduct rules, we have the right to immediately suspend your account, cancel all your pending unpaid or paid orders, keep your relevant information for fraud investigation purposes, and report the illegal behavior to the corresponding law enforcement authorities if necessary.

8. External Third-Party Links and Services

Our website may contain hyperlinks to external third-party platforms, including our logistics service provider portals, social media official pages, secure payment processor websites, or recommended pet care information resource pages for our customers. These external third-party websites are not operated or controlled by UAB Rodeta, and we do not take any responsibility for the content, privacy policies, service terms, or operational behaviors of these third-party sites.

You confirm that when you click these external links and leave our [www.rodetapet.com] platform, you will review and agree to the respective terms of service of the third-party website before continuing to use their services. The inclusion of external links on our website does not equal our official endorsement of the third party, their products, or their services, and we will not be liable for any losses or damages you incur from interacting with those external platforms.

9. Limitation of Liability

To the maximum extent permitted by applicable consumer protection laws, UAB Rodeta shall not be held liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website and our pet accessory products, including but not limited to lost profits, lost business opportunities, data loss, or emotional distress, that does not directly relate to the confirmed physical defect of the specific product you purchased from us.

Our total maximum aggregate liability for any claim related to your order and our service shall never exceed the total actual amount you paid to UAB Rodeta for that specific corresponding order. We do not exclude or limit our legal liability for situations including confirmed death, personal physical injury caused by our product quality fault we are responsible for, fraudulent misrepresentation, or any other liability that cannot be legally excluded under applicable local laws.

We make no implied or explicit warranties that our website service will be 100% uninterrupted, completely error-free, or fully secure at all times. From time to time, we may conduct regular website system maintenance, security patch updates, new product catalog uploads, which may lead to temporary short periods of website access unavailability, and we will not be liable for any losses caused by this normal maintenance activity.

10. Modification of Terms

We reserve the full right to modify, update, or revise these Terms of Service at any time in the future, to reflect new features added to our website, changes to relevant regulatory requirements, or adjustments to our business operation rules. When we make substantive changes to this agreement, we will update the “Effective Date” displayed at the top of this Terms of Service page, post the revised full version on the “Terms of Service” section of [www.rodetapet.com], and publish a prominent announcement on our website homepage to notify all registered users of the upcoming changes. For major revisions that significantly impact your user rights, we will also send a notification email to your registered account email address.

Your continued access to our website, browsing of our product catalog, or submission of new orders after the new effective date of the revised Terms of Service will be legally regarded as your full acceptance and agreement to all the new updated terms. If you do not agree with the revised new terms, you may stop using our website services, close your user account, and you will not be bound by the new revised terms for your previously placed confirmed orders.

11. Governing Law and Dispute Resolution

This Terms of Service agreement is governed by and interpreted in accordance with the laws of the Republic of Lithuania. Any disputes, disagreements, or claims arising from your use of our website, your orders placed on our platform, or the implementation of this Terms of Service, will first be resolved through friendly negotiation between you and our UAB Rodeta customer support team within 30 days after the dispute is raised.

If the dispute cannot be resolved through friendly negotiation after 30 days, both parties agree that the exclusive jurisdiction for all related legal proceedings will be the competent local courts located in the city of Kaunas, Lithuania. This clause does not affect any mandatory consumer protection rights you are entitled to enjoy under applicable local laws in your country of residence.

12. Severability

If any individual clause or provision outlined in this Terms of Service agreement is determined by a competent court of law to be invalid, unenforceable, or illegal in whole or in part, the remaining other clauses of this agreement shall remain in full force and effect, and the invalid unenforceable provision shall be replaced by a new valid provision that is as close as possible to the original commercial intent of the invalid clause.

13. Entire Agreement

This Terms of Service document, together with our published Privacy Policy, Shipping Policy, and Refund and Returns Policy posted on our [www.rodetapet.com] website, constitute the full entire legal agreement between you and UAB Rodeta, and supersede all previous oral or written informal communications, understandings, or agreements related to your use of our e-commerce platform services.

14. Contact Information

If you have any questions, requests, or concerns about any clause in this Terms of Service agreement, you can reach out to our official team through the following contact channels at any time:

• Company Name: UAB Rodeta
• Registered Business Address: Raudondvario pl. 101, LT-47184 Kaunas, Lithuania
• Official Contact Email: reezeb@rodetapet.com
• Customer Service Telephone: +(370) 685 43768
• Official Website: www.rodetapet.com

Our team will reply to all your valid terms of service related inquiries within 3 working business days. All rights not explicitly granted to you in this Terms of Service are fully reserved by UAB Rodeta.